GENERAL
WHAT ARE ADEO TOURS?
Our tours are guided audio expeditions of popular locations. Each package
includes the tour file, a map that clearly outlines the tour on a street
plan, and simple instructions for following the guide. The tour files
are in MP3 format; you can listen to them on your own MP3 player or
rent an MP3 player at the your local city ‘Visitors Center’.
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WHERE DO TOURS BEGIN?
Meeting sites and directions for tours can be found within the tour map.
Most tours do not conclude where they begin. Our tours will provide
directions to local sites as the tour is in progress, as well as directions
back to the place where your tour originated. | top
WHEN CAN I TAKE A TOUR?
Anytime! However, there is an optimal time suggested for each tour as
Adeo helps you discover private and hidden locations that may adhere
to posted hours of operation. | top
HOW LONG DOES A TOUR
TAKE?
It lasts from 1 to 2 hours. | top
WHERE CAN I GET A MAP FOR MY TOUR ?
You will receive a PDF map when you purchase and download a tour. You'll just need a PDF viewer such as Acrobat Reader, which is available free from Adobe.com. | top
DO I HAVE TO DO THE
WHOLE TOUR AT ONCE?
No, you can do as much or as little as you wish. You can even leave a
tour on one day and resume it on another day. | top
DO I HAVE TO PLAY THE
TOUR TRACKS IN ORDER & DO I HAVE TO START WITH TRACK #1?
No and no. You can start anywhere you like. You can go to any point on
the map and listen to the track with the corresponding number. Each track
does direct you to the next stop on the tour line, but you can ignore
the directions, listen to content and proceed to wherever YOU want to
go. | top
TECHNOLOGY
WHAT ARE MP3 FILES?
MP3's are relatively small audio files that offer excellent sound quality.
They are formed by 'compressing' regular audio files (such as .wav
files) and removing some information. However, the information that
is removed allows a much smaller file size and has a minimal effect
on the sound quality of the audio. For this reason MP3 files have become
extremely popular for Internet users. Their smaller size allows for
faster downloads and less storage space, without a losing sound quality.
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HOW DO I DOWNLOAD A
TOUR?
Once your payment has been authorized, you will be redirected to a "download" page.
This page gives you instructions to download your tour(s) to your PC
or Mac. | top
WHERE CAN I GET A MAP
FOR MY TOUR?
You can download a PDF map directly from our website. You'll just need
a PDF viewer such as Acrobat Reader. If you do not already have Adobe
Acrobat on your computer, you can download the application for FREE from
our website. | top
HOW MUCH TIME WILL I
HAVE TO DOWNLOAD MY FILE?
The link will be active for 72 hours from the time of your purchase.
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HOW MANY TIMES CAN I DOWNLOAD MY TOUR?
Your tour is available for download three times.
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I COULDN’T DOWNLOAD
MY TOUR AT THE TIME I PURCHASED IT. WHAT DO I DO?
You will be sent a confirmation email following your purchase. This email
will provide you with a link and a password which will enable you to
download your tour. This link will be active for 72 hours after you make
your purchase. | top
I DIDN’T RECEIVE
MY CONFIRMATION EMAIL?
You may have typed in your email address incorrectly. If so, and you
have not yet downloaded your purchase, please send us your name, correct
email address, title and city of your tour, and the date and time of
your purchase, and we will do our best to help you. | top
I CAN’T DOWNLOAD
THE FILE?
Email us with your details and we will re-activate the link for a
further 72 hours. | top
WHAT DO I DO AFTER I
DOWNLOAD THE FILE?
Un-zip the file into a folder on your PC or Mac. Print out the map of the tour. Then simply load the files onto your MP3 player
or iPod. | top
HOW DO I LISTEN TO AND
SAVE MP3's?
With most MP3 software, you just select (or ‘double-click’ on)
the MP3 you wish to listen to and the device will start playing. This
is true for all MP3 player software that is installed with Windows. | top
To save MP3's to your computer, position the cursor over
the desired track and 'right-click', or press the right mouse button.
Select the 'save target as' (or similar option, depending on your browser).
This will propose a location on your computer to save the MP3. Assign
an appropriate file name, with the extension '.mp3' and press 'save'
to save the track. For example, if you are saving the audio for St. Mary's
Cathedral in Austin , you could assign it the name 'stmary.mp3'. Also,
you may want to create your own directory for the MP3's, so you can locate
them easily later. | top
HOW
BIG ARE THE FILES?
Each tour contains multiple tracks, however, the total space required
on your MP3 player for each tour will be about 100-150MB. | top
WHAT HARDWARE AND
SOFTWARE DO I NEED TO BEGIN MY TOUR?
You will need a device capable of playing MP3 files, e.g. an MP3 player
or an iPod. You will need a means of un-zipping your downloaded file.
Windows XP has file un-zipping software built in. Older versions of windows
will require WinZip. If you do not already have WinZip, a free evaluation
copy can be downloaded from http://www.winzip.com.
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You will also need Adobe Acrobat Reader or a similar
program to read and print the instructions and map, both of which, are
labeled .PDF files. This can be downloaded free from http://www.adobe.com.
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CAN YOU HELP ME DETERMINE
WHICH DIGITAL MUSIC FILES WILL WORK WITH MY PORTABLE PLAYER?
Any music downloaded directly from this site will be in the MP3 format
(44.1 kHz, 128kbps) and is compatible with all digital music players.
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CAN I LISTEN TO ADEO
TOURS MP3'S ON MY COMPUTER?
Absolutely! You probably already have a software program on your computer
designed to play MP3 files, but if you don’t, there are many free
or inexpensive programs available on the Internet like Winamp, Windows
Media Player and iTunes. | top
WHAT IF I DON’T
HAVE AN IPOD OR MP3 PLAYER?
You will need a portable device that can play mp3 files. Don’t
own one? Simply go to your local visitor’s bureau and
they have MP3 players for rent and full instructions on how to begin
an Adeo Tour. | top
PAYMENT
HOW MUCH DOES A TOUR COST?
Each tour is only $14.95 [This rate is the same for: adults, seniors, and children]. | top
NEWSLETTER
HOW DO I SUBSCRIBE TO
ADEO TOURS’ NEWSLETTER?
It's very easy: you just need to register with us by selecting the option
to sign-up for the newsletter. We suggest that you read our privacy policy
first. | top
HOW DO I UNSUBSCRIBE
FROM ADEO TOURS’ NEWSLETTER?
Once subscribed, you will receive a newsletter each month. At the bottom
of every newsletter there is an "Unsubscribe" link. Simply
click on this link and you will be directed to an online unsubscribe form.
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HOW DO I CHANGE
MY SUBSCRIPTION E-MAIL ADDRESS?
We recommend that you first unsubscribe to the newsletter and then re-subscribe
with your new e-mail address. | top
CONTACT US
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